outage

The upgrade that was initiated on Monday is scheduled to be completed this Friday, October 19, between 4:00 a.m. and 8:00 a.m. During this time the library's catalog, Encore, Interlibrary Loan, reserves, and circulation systems will be unavailable. You may still access our databases, ebooks, and streaming films. We apologize for any inconvenience this causes, and thank you for your patience. Please contact the Reference Desk at refdesk@bentley.edu or 781.891.2300 if you have any questions.

Due to a necessary software upgrade, the library's catalog, Encore, Interlibrary Loan, reserves, and circulation systems will be unavailable on Monday, October 15, between 4:00am - 8:00am. You may still access our databases, ebooks, and streaming films during this time. We apologize for any inconvenience this causes. Please contact the Reference Desk at refdesk@bentley.edu or 781.891.2300 if you have any questions.

Update - 9:07 a.m., Thursday, June 6, 2017:  We are happy to report that the OverDrive sign-in problem has been fixed. Please contact us if you continue to have a problem or need help. Thank you again for your patience while we worked to resolve the issue.   We are very sorry to report that access to the OverDrive downloadable book platform has been disrupted for some Bentley users.

Please note that all ProQuest databases and RefWorks will be offline for maintenance from 10:00 p.m. on Saturday, August 20 until 6:00 a.m. Sunday, August 21. 

We are sorry to report that we are still experiencing intermittent problems with Encore (aka the search box on our home page).  As you know, Encore search is used to find books, DVDs and articles from some of the library's databases.  But did you know that when Encore is down you can easily find these things using other search tools and databases?

The search box on the library's homepage (a.k.a. "Encore") is not functioning properly.

[Update: Thursday, October 17, 2013 - All systems are online and all issues with Encore and the classic catalog have been resolved]

[Update - 1:42 p.m., October 4, 2013]: The "Encore" search feature has been fixed. You can once again use the search box on our homepage to search the library's catalog and article databases. The search box on the library's home page (a.k.a. "Encore") is not functioning properly. Searches performed using Encore fail to retrieve any items from the library's catalog, which includes books, DVDs, streaming films and eBooks.