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Forward Thinking

Decades ago, the debut of the internet caused alarm and mistrust. “What do you mean, my computer will be connected to millions of others around the world?”

Now we sign on to our email, social media and news sites every day without even thinking about it. Technological change can be hard to embrace at first. Fundamental, disruptive technological change can be even harder.

Today, artificial intelligence is affecting our economy and daily lives. I understand that many people are concerned by how quickly it seems to be advancing and how it will be used. Bentley’s nationwide Business in Society survey with Gallup this year found that 79% of Americans trust businesses “not much” or “not at all” to use AI responsibly. That’s eye-opening. But it demonstrates a significant opportunity for business not only to tap into AI but also to educate consumers about its safe, responsible use.

Already our students are learning and using AI in courses and internships.
President Chrite

Since our founding in 1917, Bentley has embraced changing technologies and adapted to the evolving marketplace. That remains true today, as ever. Already our students are learning and using AI in courses and internships. Our faculty in Computer Information Systems and Philosophy are working together — in true Bentley fashion — to explore bringing AI into the curriculum. The university is studying ways to integrate AI into research and operations. This tool is here, and we intend to study it, understand it and harness its immense power for the good of our students, faculty and staff. And at every step of the way, we will adopt an ethical approach to the use of AI that is consistent with our Bentley values.

It’s no surprise that our entrepreneurial alumni are on the leading edge, using AI to create or strengthen their businesses and better serve their customers. Just as it’s no surprise that our talented graduates will soon be stepping into the many jobs that AI will create.

The beauty of AI lies in its ability to take on mundane, repetitive tasks so humans can focus on morechallenging pursuits and be their best. There is no question that we’ll need guidelines for AI’s ethical, responsible use, but I’m optimistic. I believe in the power of business and technology to change people’s lives for the better. And I believe in the potential and promise of AI.

How do Americans think AI will affect jobs?

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